The new customer reality generated by the pandemic and its deep organizational implications
Posted by Riccardo Paterni on 07/02/2021

The new customer reality generated by the pandemic and its deep organizational implications
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The pandemic is having strong impact on B2C and B2B business models shaping a new customer reality that has remarkable change implications at the roots of organizational progress and development; implications that are set to last ...

(Forbes article)

Posted in: Organizational Development & Innovation
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